FAQ
Your questions, answered.
Straight answers from a non-chef. Can’t find yours? Email me and I’ll get back to you.
The Thermomix
What is a Thermomix?
One kitchen machine that does the work of 20+ appliances: it weighs, chops, blends, cooks, stirs, steams and kneads. It connects to Cookidoo, the official recipe platform, and walks you through each recipe on its screen, setting the time, heat and speed for you.
How much does a Thermomix cost?
The Thermomix is $1,699. You can pay in full or spread the cost with monthly payments through Bread Pay, as low as 0% APR for qualified buyers. Offers change during the year, so check Ways to pay for what is running right now.
What comes in the box?
The Thermomix TM7 with its touchscreen, the 2.2 liter mixing bowl with lid, the mixing blade, the Varoma steaming set (dish, tray and lid), the butterfly whisk, the simmering basket and the spatula. See it all.
How much can it make?
The mixing bowl holds 2.2 liters, enough for family sized meals. Most recipes serve 4 to 6.
I can't cook. Is it hard to use?
No, and I say that as someone who really couldn't cook. The guided recipes tell you what to add and when, and the machine handles the timing, heat and stirring. If you can follow a step on a screen, you can make dinner.
Is it hard to clean?
It is one bowl. Give it a quick pre-clean, then it goes in the dishwasher.
Is Cookidoo included?
Your first 3 months of Cookidoo are free when you buy through me. After that it is $65 a year, billed annually.
Buying through Prinal
Why buy through you instead of on my own?
Same machine, same price. The difference is me: I set it up with you, we cook your first meal together, I point you to recipes that suit your family, and you can message me whenever you get stuck, for as long as you own it.
How do I order?
Tap Buy now anywhere on this site. It opens my official Thermomix order page, so your order is linked to me. Choose to pay in full or with Bread Pay, and it ships free, straight to your door.
What if I order on a different phone or computer?
No problem. At checkout, tap Find Your Consultant, search for Prinal and choose Prinal Glassman, Las Vegas, NV. That connects me to your order so I can look after you, and Thermomix gives you a $50 accessory voucher for connecting a consultant (restrictions apply).
Do I have to live in Las Vegas?
No. I am based in Las Vegas and help families all over the USA. Outside Las Vegas we do everything by video: your demo, your set up and your first meal together.
Can I return it?
Yes. If you're not completely satisfied, you can return it within 30 days of delivery under Vorwerk's return policy. Conditions apply, so please see the full return guidelines.
If something isn't right, talk to me first. Most problems are one setting or one recipe tip away from fixed, and that's exactly what I'm here for.
What do I get when I buy through you?
Free shipping, a 2 year warranty, 3 months of Cookidoo free, and my help setting up and cooking your first meal. See everything included.
Demos and friends nights
Is a demo really free?
Yes. Nobody is asked to buy anything, ever. It is a chance to see it, taste the food and ask every question you have.
What is a friends night?
In Las Vegas, I come to your home and cook dinner for you and your friends with the Thermomix. I bring the ingredients and the wine. Up to 8 guests, and 4 to 6 is ideal. Anyone who wants a go at the machine is welcome to. Host a friends night.
Guests who drink must be 21 or over.
I am not in Las Vegas. Can I still see a demo?
Yes. Watch a video demo from your couch and chat with me while you watch. See the video demo.
How do I book?
Tell me which days and times suit you. It takes a minute. I call or text every request myself, usually within 24 hours, to plan it around you.
After you buy
What happens when my Thermomix arrives?
I come over (or join you on video), set it up with you, and we cook dinner together. No manual, no guesswork.
What if I get stuck later?
Message me. Recipes, settings, fresh ideas: I look after my IT'S A CHEF! families for as long as they own their Thermomix.
How does the $50 referral reward work?
Introduce a friend. When they buy, you get $50 from me as a thank you, paid once their order is delivered and past the return period. Refer a friend.
Healthy eating and diets
Does it work for special diets?
Yes. Plant based, gluten free, low carb, dairy free, high protein and baby food all work well, because you control every ingredient. See healthy eating.
Can I make dog food in it?
Yes. Lots of owners use it to make homemade dog food and treats: it chops, cooks and steams meat, vegetables and rice, and weighs everything as you go. Always follow your vet's advice on what's right for your dog, and give the bowl a good clean afterwards. Ask me for ideas.
Is it safe for allergies or medical diets?
Always follow your doctor's advice for allergies and medical diets. The bowl is shared between recipes, so clean it thoroughly when cooking for allergies. I am happy to talk through your situation, but I am not a doctor or a dietitian.
Ready when you are.
Order online today, or see it first in a free, no pressure demo: a friends night in Las Vegas, or a video demo with live chat anywhere in the US.